Small to mid-size and start-up companies beginning an RPA or AI journey can’t go to the technology store and buy a big box of machine learning. There’s a mountain of considerations to be handled before choosing the right technology. There’s going to be problems along the way. Who’s going to focus on your core business while you’re taking the time to sift through options, cost, level of effort, and expected outcomes? A strong technology partner can accelerate efforts and remove roadblocks to ensure a seamless technology experience.

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Let’s start with robotic process automation. RPA is the technology that takes human action and is dependent on an optimized process and clean data. RPA saves time, removes human error, provides consistency, scalability, and efficiency, but automation must be scoped, designed, developed, tested, deployed, and managed expertly to generate the largest return on investment. Also, the ROI doesn’t show up on day 1. UiPath is the market leader when it comes to AI-driven robotic process automation. When you automate with RPA, it’s not just about “the bot”, it’s about the solution you’re adding to your organization. Below is a diagram of the UiPath Path to Production:

 

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There are 30 steps from the Technology Assessment to Performance Management, and you need to master them all to deploy the automated solution correctly. You also need a dedicated, knowledgeable, and capable staff to design, build, and deploy the solution. What if you’re trying to automate invoice processing? Now, you need a mastery of UiPath Document Understanding, optical character recognition, and observational machine learning to handle the various types of invoices you need to handle.

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Where Can A Technology Partner Help?

As a consultant, I used to explain to my clients that my experience in the industry as a technology customer and user, systems integrator, and service provider, allowed me to learn the lessons so they didn’t have to. Moms tell their children, “don’t touch the hot stove!” because they know the damage that can be done if the action takes place. A Technology Partner can prevent burning through their experience and expertise. A reputable RPA partner brings extensive knowledge and experience in implementing automation solutions across various industries. Their expertise helps in accurately assessing your company's needs, designing effective automation strategies, and avoiding common pitfalls. It can’t just be about experience and expertise when choosing a Technology Partner. There also needs to be a cultural fit with trust underlying the relationship, so ask yourself, “are these my kind of people?”.

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The following items are also crucial when selecting strong RPA and Technology Partners:

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• Customized Solutions - strong RPA partners can provide tailored solutions that align with your specific business processes and goals. They understand that a one-size-fits-all approach doesn't work and can customize the automation tools to fit your unique requirements.

• Reduced Implementation Time - experienced RPA partners have streamlined methodologies and best practices that expedite the implementation process. Their familiarity with common challenges and effective solutions ensures a faster deployment, allowing your company to reap the benefits of automation sooner.

• Strategic Insights: beyond just implementing automation, a strong RPA partner can offer strategic insights and analytics, helping you identify new areas for automation, optimize existing processes, and continually improve your business operations.

 

In summary, selecting a strong RPA and Technology Partner is essential for companies looking to effectively accelerate their automation journey. The right partner brings expertise, customized solutions, scalability, reduced implementation time, ongoing support, access to advanced technologies, risk mitigation, cost efficiency, change management, and strategic insights, all of which are critical for successful and sustainable automation solutions. Don’t weather the technology storm on your own. Select a strong Technology Partner to provide the right level of guidance where it fits within your organization. Determine how your Technology Partner can work with you, for you, and at your direction. Make sure your plans align with the expectations and outcomes outlined by your Technology Partner.

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